What we do – What is Casework

Casework is the heart of our work at CAGE. We understand that the impact of the ‘War on Terror’ is far reaching and our clients reflect this, hailing from all backgrounds – we help mothers, fathers, wives, brothers or even relatives and friends looking for answers or fighting for justice for their loved ones. We do this free of charge.

Whether there is an urgent crisis or an ongoing and prolonged issue we have a team of caseworkers who will treat each case that is taken on with professionalism, confidentiality and compassion.

Over the last 15 years, we have built a network of support and provide access to specialised lawyers and trusted charity and welfare organisations.

Although we are not lawyers and cannot represent you legally, our experience with counter-terrorism case-law, our knowledge of legislation and our engagement with the community means we have a deep understanding of the complex and varied issues that affect our clients. 

How we do it – The Casework journey

When you contact CAGE, you will be put in touch with one of our trained caseworkers with whom you can share your story. We will seek to understand what has happened; identifying any potential breaches of your human rights and/or due process, address any immediate concerns or questions that you may have and provide preliminary recommendations.

Following this and depending on your circumstances, you may be invited in for a meeting where you will be able to have a private and more detailed discussion of your case and be advised on the best course of action. You will decide how you would like to proceed. If needed, you will be put in touch with one of our partner welfare/support organisations and we may refer you to a trusted lawyer, qualified and skilled in your area of concern.